Ts and Cs

All vintage pieces are one of a kind and as special as it is that the piece has a story, this means it might have some damage. I work hard to try and fix or mend any unwanted character but any damage will be noted. Because of this returns, exchanges and refunds are not accepted. We have a strict no-returns/exchanges policy.

Please also note:

Packages ship from Australia to the address provided at checkout. Fruitful Bridal is not responsible for returned packages due to incorrect addresses or lost and stolen packages. Orders process and ship within 1-5 business days, excluding weekends and holidays. A shipping confirmation along with a tracking number is emailed once your item is shipped. 

Returns, Exchanges, and refunds are not accepted. Please read measurements in each product page carefully before purchasing to ensure the item fits. All damages are either pictured or noted within the product page. Care instructions vary for each piece. If you have any questions about a piece please email fruitfulbridal@gmail.com.

Regarding dress(es) being posted to try on, a credit card is taken for security purposes. Nothing will be charged to this credit card at this stage. Once the dresses arrive you have 48 hours to either return the dress(es) or purchase via the online store. A deposit (of 50%) will be taken if you need more than 48 hours and if that isn't communicated, the full amount will be charged. 

For all other questions please email: fruitfulbridal@gmail.com

Questions?

Can I try dresses on?

Yes!

Whether you're local or not, you can try on the dress(es) you have your eyes on.

If you're local you can book in an appointment to come in and try on as many dresses as you desire. If you aren't local we can post up to two dresses for you to try on.

What is the returns policy?

We do have a strict no-returns policy.

Because of this, we recommend either trying the dress on or carefully looking at the product measurements.

We can however accept exchanges on the conditions that the dress is returned in it's original condition, the customer covers postage for the return and the dress is exchanged for a dress of the same value.

Where are the dresses sourced from?

Each dress is different but all pieces are sourced directly from either the lady who wore it at their wedding, or their loved one.

This is honestly the best part about the business because of how wholesome these interactions are. The garments and accessories in our curated collection all come with their own unique, special history. All items are hand-picked and reworked by Fruitful Bridal so the history and story of the dress is shared directly from the owner of the dress.

We get to hear about how old the dress is, when the dress was made and by whom, see photos of the original bride wearing the dress and hear all about its history.

Do you do consignment?

We offer consignment for clients that are interested in giving their Fruitful dress another life or if you have a vintage wedding dress you are ready to part with.

The way it works is we put your piece back up for sale at the original purchase price (as long as the item is in the same condition). Once the item sells, we split profit 50/50. There are no exceptions to our policy, even if you purchased a piece and wish to return it shortly after/never wore it/it never leaves the salon.

What condition are the dresses in?

All dresses are sourced in different conditions but as soon as a dress is sourced it goes through a thorough cleansing and cleaning process.

This includes cleansing each dress with sage to say bye to any bad energy, sanitised dry-cleaning and hand-cleaning to remove any stains or imperfections and hand-restoring any characteristics/signs of damage that take away from the dresses beauty.

If you have any questions please send them through via the submission form below and we will get back to you within 24 hours

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